Delivery Policy

ElevateUp is a fully digital service. There are no physical products and no shipping involved.

1. How the Service is delivered

Access is delivered electronically and immediately. As soon as you create an account you can use the free features, and as soon as a subscription payment is confirmed your paid plan and entitlements are unlocked in the app — usually within moments.

2. If access isn’t unlocked

In the rare case a successful payment doesn’t unlock your plan (for example, a delayed confirmation from the bank or payment provider), it typically resolves automatically shortly after. If it doesn’t, email us at support@elevateup.ai with your registered email and the payment details, and we will sort it out promptly.

3. Cancellations & refunds

Because delivery is digital and immediate, cancellations and refunds are handled under our Refund & Cancellation Policy.